How to Use Store Pickup on Frontpic.com
Select Store Pickup at Checkout:
- When placing your order, choose “Store Pickup” as the delivery method.
- You’ll see a list of available stores near your location.
Choose Your Preferred Store:
- Select the store most convenient for you to pick up your order.
- You’ll receive a confirmation with store details and pickup instructions.
Pick Up Your Order:
- Once your order is ready, you’ll receive a notification via email or SMS.
- Visit the store during the pickup window mentioned in the notification.
- Show your order confirmation (printed or digital) and a valid ID to collect your items.
Store Pickup Timelines
- Most orders are ready for pickup within 1–2 business days.
- For faster pickup options, check the product availability at your selected store.
What to Bring When Picking Up Your Order
- Order Confirmation Email or SMS (digital or printed).
- A valid government-issued photo ID (e.g., Aadhar, Passport, Driving License).
FAQs About Store Pickup
1. Can someone else pick up my order?
Yes, but they must bring the order confirmation and a valid ID for verification.
2. Are there any additional charges for store pickup?
No, store pickup is a free service provided by Frontpic.com.
3. What if I can’t pick up my order on time?
Orders will be held at the store for 7 days. If not collected within this time, they may be canceled, and a refund issued as per our policy.
4. Can I cancel or change my store pickup order?
Yes, you can cancel or modify your order before it is processed. Contact our support team or use the order management feature in your account.
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