In-Store Consultation

What is In-Store Consultation?

Frontpic.com offers In-Store Consultation services to provide you with expert guidance and personalized assistance for your purchases. Whether you’re unsure about a product or need help with setup or features, our in-store experts are here to help.

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How to Book an In-Store Consultation

1. Log in to Your Account:

   • Visit Frontpic.com and log in to your account.

2. Go to the Consultation Section:

   • Navigate to Services > In-Store Consultation on the website or app.

3. Select a Store and Time Slot:

   • Choose the nearest store and pick a convenient time slot.

4. Confirm Your Appointment:

   • Fill out the required details, including the purpose of your consultation.
   • You’ll receive a confirmation email or SMS with your appointment details.

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Services Offered During In-Store Consultation

• Product Demonstrations:
  Get hands-on experience with our products and understand their features.

• Expert Recommendations:
  Receive personalized advice based on your needs and preferences.

• Installation & Setup Guidance:
  Learn how to set up and use your purchases effectively.

• Troubleshooting Assistance:
  Resolve any product-related issues with the help of our experts.

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FAQs About In-Store Consultation

1. Is there a fee for In-Store Consultation?
Consultation is free for premium members (₹999 membership) and chargeable for others at ₹199 per session.

2. How long does a session last?
Each consultation session is approximately 30 minutes.

3. Can I reschedule my appointment?
Yes, you can reschedule up to 24 hours before your appointment by logging into your account or contacting customer support.

4. What should I bring to the consultation?
Bring any relevant documents, receipts, or the product in question for troubleshooting or guidance.

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Cancellation Policy

• Cancellations must be made at least 12 hours in advance.
• No-shows or late cancellations may incur a penalty or result in a forfeited fee (if applicable).