Shipping & Delivery Policy
Effective Date: 27-01-2025
At Frontpic.com, we aim to provide fast and reliable shipping services to ensure your order reaches you safely and promptly. Please read our Shipping & Delivery Policy below to learn about our processes.
1. Shipping Locations
We currently offer shipping to the following locations:
- INDIA
2. Shipping Methods and Times
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated deliver within 2-4 business days.
- Overnight Shipping: Available for urgent deliveries, with estimated delivery within 2 business days.
Please note, delivery times may vary depending on your location and external factors like weather or courier delays.
4. Shipping Fees
Shipping costs are calculated based on the weight, size of the items, and delivery location. The final shipping fee will be displayed at checkout.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number to track your package online and stay updated on its delivery status.
6. Shipping Issues and Delays
While we make every effort to ensure your order arrives on time, there may be delays due to unforeseen circumstances. If your package is delayed or lost, please contact our customer support team immediately, and we will assist you in resolving the issue.
7. Damaged or Incorrect Items
If your order arrives damaged or with incorrect items, please contact us within 3 Days of delivery with photos of the damage or incorrect items. We will arrange a replacement or refund with in 7 working days at no additional cost.
8. Address Accuracy
Please ensure your shipping address is accurate and complete at the time of checkout. Frontpic.com is not responsible for delays or issues arising from incorrect or incomplete addresses.
9. International Shipping
- For international orders, customs duties, taxes, and import fees may apply, depending on the destination. These charges are the responsibility of the customer.
- Delivery times for international orders may vary and are subject to customs processing.
10. Contact Us
If you have any questions or concerns about shipping and delivery, feel free to reach out to our support team: